Our commitment

• We collect only the information we need to deliver safe, high-quality care.
• We keep your data secure using encryption and access controls.
• We do not sell your data or share it without a lawful reason.
• We store data within the UK and the European Economic Area.
• We train every member of our team in data protection as part of their induction and annually thereafter.

The law we follow

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Our processing is registered with the Information Commissioner's Office (ICO).

ICO Registration Number: ZC106036

Subject Access Requests (SAR)

You have the right to ask for a copy of all personal data we hold about you at any time. We will respond within one calendar month of receiving your request at no charge. To submit a request, please email compliance@3ripple.com or write to our registered address.

Personal data breaches

In the unlikely event of a data breach that poses a risk to your rights and freedoms, we are legally required to report it to the ICO within 72 hours. Where a breach is likely to result in high risk to you personally, we will also notify you directly without undue delay, explaining what happened and what steps we have taken.

Data Protection Officer / Contact

Our data protection queries are handled by our Compliance Lead. If you have any concern about how we use your data, please contact us:

Email: compliance@3ripple.com

You also have the right to complain to the ICO ( www.ico.org.uk / 0303 123 1113) if you are unhappy with how we have handled your data.